Superior Tree Service

★ ★ ★ ★ ★

Brian was incredible to work with. He provided a very competitive quote and his team showed up on time and worked hard throughout. We had 5 tree removals and had our large Redwoods trimmed. The work was fantastic and they actually ended up helping a few other neighbors who also provided glowing reviews of Brian and his team. They executed and cleaned up after. Job well done! Brian: (925) 664-3009

★ ★ ★ ★ ★

We were incredibly satisfied with Superior Tree Service.  Their quote was very fair. They showed up as promised, worked well with my husband and really understood what we were looking for. Our huge overgrown oak tree became something quite beautiful in a short day.  They also shaped an over sized olive  tree basically free of charge. We would recommend their expertise any time.  Juan Carlos, led a great team. Thanks so much guys!

★ ★

You get what you pay for with Superior Tree Service. We had them take out a large tree in our yard, largely due to the price offered, which was lower than the rates offered by other tree services. The men did a good job taking the tree down, but when they left the first afternoon (it was a two day job), they left several very heavy branches against our wooden fence which pushed it over almost to the ground. When I contacted their office to ask that they make it right by either coming back and resetting my fence or paying for the repair, I was met with denial that they'd done anything wrong. I included pictures of the damage done to the fence and the fence before and after the tree was removed, which clearly proved they had damaged the fence by leaning the branches against it. Despite the clear evidence, the woman in the office there brushed off my complaint and ghosted me. The prices they offer may be lower than their competitors but it comes at a cost. Be prepared to pay for damage caused by this company if you choose to hire them.

★

They are Superior at the following: - Killing your trees when you asked for them to be trimmed - Avoiding responsibility by not taking phone calls, responding to voicemail, or replying to email - hence this review They farm out their jobs to subcontractors making it difficult, if not impossible in my case, to hold someone accountable for the work. Not only am I out 3k for the work, I now have to pay someone else to come and cut down the 15 dead trees, and more for a new fence.

★ ★ ★ ★ ★

Superior Tree Service was helping out some of our neighbours with their annual tree maintenance (our street is basically amongst the woods in Orinda). They visited us to see if we needed any work done, and provided a competitive quote to trim two of our trees. They're licensed and their arborists have a good amount of safety gear, which is reassuring given that they're effectively tree climbers with chainsaws! We recently had solar panels installed and I was concerned about the shade from one of our trees causing the output to drop significantly for a few hours in the afternoon! I explained the problem to the crew and they did a great job significantly trimming the tree down to something more manageable. This has completely resolved any shading issues! They did a great job, were very communicative and clean/respectful, hauling away all of the waste from the tree. On one occasion, their giant wood chipper was blocking our street and I needed to head out, they were very helpful and willing to move it so that I could get around it which I appreciated!